N/B : We have noticed that a large number of applicants have network issues when submitting their forms because of the large file sizes of their scanned documents.
Therefore we recommend that applicants use the accepted file size of 15kb, which is 200px x 230px
For those who need help with resizing their images, please visit >> https://resizefile.com/ and type the file size required, then click on “SAVE AND DOWNLOAD” to get the reduced image size.
If your file is in pdf, please convert it first to jpeg image before reducing its size.You can use this link to convert your pdf to jpeg image >> https://ilovepdf.com/pdf_to_jpg
After submitting your form successfully, you will get a pop up message telling you “Thank you for connecting with us, we will respond to you shortly”. Depending on network, you might get an email notification immediately. But even if you don’t receive any notification, be rest assured that we have received your submission [as long as you had received a thank you message!]
If you have any more issues, please feel free to reach out to us using our feedback form on our contact page.